Chapter 11: Problem 37
A hotel chain is interested in evaluating reservation processes. Guests can reserve a room by using either a telephone system or an online system that is accessed through the hotel's web site. Independent random samples of 80 guests who reserved a room by phone and 60 guests who reserved a room online were selected. Of those who reserved by phone, 57 reported that they were satisfied with the reservation process. Of those who reserved online, 50 reported that they were satisfied. Based on these data, is it reasonable to conclude that the proportion who are satisfied is higher for those who reserve a room online? Test the appropriate hypotheses using \(\alpha=.05\)
Short Answer
Step by step solution
Key Concepts
These are the key concepts you need to understand to accurately answer the question.