Each entering customer must be served first by server 1 , then by server 2 ,
and finally by server \(3 .\) The amount of time it takes to be served by server
\(i\) is an exponential random variable with rate \(\mu_{i}, i=1,2,3 .\) Suppose
you enter the system when it contains a single customer who is being served by
server \(3 .\)
(a) Find the probability that server 3 will still be busy when you move over
to server 2 .
(b) Find the probability that server 3 will still be busy when you move over
to server 3 .
(c) Find the expected amount of time that you spend in the system. (Whenever
you encounter a busy server, you must wait for the service in progress to end
before you can enter service.)
(d) Suppose that you enter the system when it contains a single customer who
is being served by server \(2 .\) Find the expected amount of time that you
spend in the system.