Question

With your classmates, brainstorm some ways you could overcome these problems if you needed to conduct a phone or mail survey.

Short answer

1. To find out who is answering from the other side, ask the respondents for any government-issued photo ID to verify their identification.

2. To ensure that all emails are replied, the interviewer must send reminders to respondents to remind them to respond to the email, and the interviewer must also phone respondents at various times if the call is unanswered.

3. To ensure that no one is left out of the survey, the interviewer should create a spreadsheet with the details of the respondents, including which respondents have entered their responses and which respondents have yet to be questioned.

Step-by-step solution

To determine

In a phone or mail survey, the techniques for resolving difficulties are discussed.

Explanation

The approaches listed below may assist you in overcoming the challenges of conducting a phone or postal survey:

Only then will this strategy be useful if the list of phone numbers or email addresses is complete and includes all of the subjects in the population.

People who do not answer the phone should be contacted at various times when they are at home to receive the call, and mail reminders sent on weekends may receive a positive response.

To overcome interpretation concerns, simple questions must be asked using suitable wording and phrasing so that the question's objective is obvious.

To solve interpretation concerns, ensure that simple inquiries are asked using proper wording and phrasing so that the question's intent is obvious.

The options in a closed ended question must allow the respondent to provide the response of their choice.