Problem 2
Under what circumstances is product quality likely to be determined by the quality of the development team? Give examples of the types of software product that are particularly dependent on individual talent and ability.
Problem 5
Assume that the goal of process improvement in an organisation is to increase the number of reusable components that are produced during development. Suggest three questions in the GQM paradigm that this might lead to.
Problem 6
Describe three types of software process metric that may be collected as part of a process improvement process. Give one example of each type of metric.
Problem 8
Give two advantages and two disadvantages of the approach to process assessment and improvement that is embodied in the process improvement frameworks such as the CMMI.
Problem 9
Under what circumstances would you recommend the use of the staged representation of the CMMI?
Problem 10
What is the difference between generic and specific goals in the CMMI?
Problem 12
Are process improvement programmes, which involve measuring the work of people in the process and changing the process, inherently dehumanising? What resistance to a process improvement programme might arise?
