Chapter 1: Q4DQ (page 20)
What is product-service bundling, and what are the benefits to customers?
Selling products and services together.
Cost-efficient for customers.
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The home office billing department of a chain of department stores prepares monthly inventory reports for use by the stores’ purchasing agents. Given the following information, use the critical path method to determine:
a. How long the total process will take.
b. Which jobs can be delayed without delaying the early start of any subsequent activity?
Job and Description | Immediate Predecessors | Time (Hours) | |
A | Start | _ | 0 |
B | Get computer printouts of customer purchases | A | 10 |
C | Get stock records for the month | A | 20 |
D | Reconcile purchase printouts and stock records | B, C | 30 |
E | Total stock records by department | B, C | 20 |
F | Determine reorder quantities for coming period | E | 40 |
G | Prepare stock reports for purchasing agents | D,F | 20 |
H | Finish | G | 0 |
What would be important criteria for selecting a site for an IKEA store?
A facility has a maximum capacity of 4,000 units per day using overtime and skipping the daily maintenance routine. At 3,500 units per day, the facility operates at a level where the average cost per unit is minimized. Currently, the process is scheduled to operate at a level of 3,000 units per day. What is the capacity utilization rate?
What are some capacity balance problems faced by the following organizations or facilities?
A chart that shows both the time and sequence for completing the activities in a project.
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