Question

A program to apply the latest concepts in information technology to improve service productivity.

Short answer

Service science management and engineering is a program that uses reducing information technology concepts to improve service productivity. It was developed by IBM to understand the logistics of complex service systems in an organization and to give a common framework for service innovation.

Step-by-step solution

Introduction

Productive employees require instant access to company information, data, and their team. It improves the stability of client relationships, which leads to a rise in an organization's productivity and profitability.

Analyze

The rise of services led to the development of service science management and engineering, It is the creation of a significant industry and university program. It seeks to continue to increase the service productivity of technology-based enterprises by implementing the most recent concepts in information technology. It is used to research service system innovation.