Chapter 2: Question 14PE. (page 294)
This is when a job is increased vertically or horizontally.
Short Answer
Answer
The specialized task is made more exciting by providing the employee with a wider range of responsibilities.
Chapter 2: Question 14PE. (page 294)
This is when a job is increased vertically or horizontally.
Answer
The specialized task is made more exciting by providing the employee with a wider range of responsibilities.
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Get started for freeA graphics reproduction firm has four automatic equipment units but occasionally becomes inoperative because of the need for supplies, maintenance, or repair. Each Unit requires service roughly twice each hour, or, more precisely, each Unit of equipment runs an average of 30 minutes before needing service. Service times vary widely, ranging from a simple service (such as pressing a restart switch or repositioning paper) to more detailed equipment disassembly. The average service time, however, is minutes. Equipment downtime results in a loss of \(20 per hour. The one equipment attendant is Paid \)6 per hour.
Using finite queuing analysis, answer the following questions:
A. What is the average number of units in line?
This is when one company compares itself to another relative to operations performance.
A toll tunnel has decided to experiment with the use of a debit card for the collection of tolls. Initially, only one lane will be used. Cars are estimated to arrive at this experimental lane at the rate of 750 per hour. It will take exactly four seconds to verify the debit card.
b.How many cars would you expect to see in the system?
This is the time that it takes a unit to travel through the process from beginning to end. It includes time waiting in queues and buffers.
A psychological therapist treats patients according to their individual needs. Patients are all treated in the same office on a scheduled basis. Each patient’s treatment is developed and customized for the individual according to the therapist’s professional training. Which of the contrasting service designs in the chapter would best describe the therapist’s service operation?
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