Question

Question: What are the four strategies for managing customer-induced variability?

Short answer

The four strategies for managing customer induced variability are given below:

a) Classic accommodation

b) Low-cost accommodation

c) Classic reduction

d) Uncompromised reduction

Step-by-step solution

Classic accommodation

Classical accommodation includes, for instance, additional workers as well as increased staff abilities to compensate for client variances.

 Step 2: Low-cost accommodation

Low-cost accommodation that utilizes low-cost labor, leasing, as well as self-service to reduce the expense of accommodation.

Classic reduction

Classical reduction, necessitates clients engaging in greater self-service, using reservation technologies, as well as adjusting their demands

Step 4:Uncompromised reduction

Uncompromised reduction, which leverages customer information to build processes that provide quality service while limiting the impact of variance on the provider delivery systems.