Question

Could this type of analysis be used for other service-type businesses? Give examples to support your answer.

Short answer

An organization conducts a queueing analysisto determine the number of customers in line and their average wait time. Various organizations could use this type of analysis, such as the ones listed below.

Step-by-step solution

Step-by-Step SolutionStep1: Banking Services

Customers frequently visit a bank for a variety of reasons. The order is taken and a token for a counter number is given by the customer care workers at the front desk. The customer must wait his turn to be given the token number.

The transaction will be completed once the token number is called. As a result, the consumer must wait in line for an extended period of time and must deal with unforeseen delays. As a result, banks successfully employ the queuing model to reduce consumer wait times and wait for lines.

Public Distribution System

People who require commodities under the Public Distribution System(PDS) go to the ration shop. They have a list of items that need to be packed from various counters. For this system, a comparable queuing model can be created.

As a result, numerous service organizations can use the queuing model to boost their production and efficiency.