Question

Design a process that meets your requirements. Describe it by using a flowchart similar to that shown in Exhibit 9.5.

Short answer

Customer requirements are the criteria or attributes of an item as well as services that clients perceive required.

Step-by-step solution

Flowchart

A flowchart is a visual illustration of the data or information representing the process or plan. It is a step-by-step process used in solving a task and advancing towards the solution to it.

The process that meets the requirement

There are 4 stages to meet the requirement

1. Preliminary Activities
2. Problem Diagnosis
3. Perform Work
4. Billing and vehicle Retrieval

The flowchart is given below-