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Question: Do you see any relationship between the ISO standards mentioned in this chapter and the competitive strategy concepts mentioned earlier in the text?

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Answer

ISO stands for the International Organization for Standardization. This organization creates standards to approve companies as well as enterprises. Certification is managed by a 3rd person as well as checked every year.

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01

ISO standards

ISO creates papers that provide the necessary criteria, requirements, norms, as well as features. Businesses can use these regularly to make sure that components, goods, procedures, as well as assistance, are fit for their purpose. Furthermore, these standards ensure that these criteria are acknowledged in all related states, ensuring uniformity.

Businesses that obtain ISO certification demonstrate that their goods, processes, as well as system satisfy the agreed-upon requirements. Furthermore, ISO standards encourage innovation while also advancing global quality, security, as well as trustworthiness.

02

The relationship between the ISO standards mentioned in this chapter and the competitive strategy concepts mentioned earlier in the text

There are connections amongISO standardsas well as the "triple bottom line" idea discussed in volume 2. ISO 9000 credentials can contribute to improving quality processes as well as lower total quality expenses, boosting economic strength. ISO 14000 influences ecological stewardship. The ISO 26000 standard on socially responsible activity recently highlighted the third stage of the triple bottom line. New ISO papers are being created on a constant schedule.

ISO 26000, which provides guidelines for socially responsible behaviour, was recently accepted. The guideline helps organizations to consult with relevant parties about socially responsible concerns as well as potential measures. Even if not a rigid "standard," the statement claims that social responsibility is a duty for both governmental as well as private-sector entities.

The ISO standards establish globally recognized quality norms. Although certification is not compulsory, many businesses have discovered that it is necessary to compete in global marketplaces. Consider the following scenario: users have to acquire components for the company, although numerous vendors offer identical parts at comparable pricing. Since ISO 9000 describes how the supply business functions, including its quality requirements, delivery schedules, and levels of service, among other things. There are 3 kinds of certification: formal, informal, and informal.

  1. Auditing first-party: A company evaluates itself under ISO 9000 criteria.
  2. Party second:A client audits its provider as a second party.
  3. Party third: An auditor is a "certified" domestic or international criteria as well as a certification institution.

Third-party verification is the finest way to certify a company. After passing the third-party audit, a company is certified as well as can be recognized or documented as having attained ISO 9000 certification, as well as becoming a member of a registration system of certified firms. This third-party approval has legislative consequences in the European Union. A producer, for instance, is responsible if a goods customer is injured.

However, the company can avoid culpability by demonstrating that it utilized suitable standards in its manufacturing procedure as well as carefully picked its vendors as a component of its buying criteria. As a result, there is a significant incentive to select ISO 9000–certified providers.

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