Question

A bank teller takes 2.4 minutes on average to serve a customer. What would be the hourly service rate used in the queuing formulas?

Short answer

A queueing model is developed to anticipate line lengths and holding up time. Queueing hypothesis is, for the most part, considered a department of operations investigation since comes about are frequently utilized when making commerce choices almost the assets required to supply a service.

Step-by-step solution

Service time

When service times are arbitrary, they are approximated by the exponential distribution. When utilizing the exponential conveyance to estimate the benefit times, we will refer to the average number of units or clients served per time.

A bank teller takes 2.4 minutes on average to serve a customer. The hourly service rate used in the queuing formulas is

Given Data:

A bank teller takes 2.4 minutes on normal to serve a customer.

Calculate hourly benefit rate: In 2.4 minutes, the number of clients that the bank teller serves is 1.

Hence, in 1 hour or 60 minutes, some client entries are calculated as it takes after:

60/2.4=25

Hence, the hourly benefit rate utilized within lining equations is 25 clients per hour.