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Chapter 2: PROBLEM 10.21OQa (page 256)

Question: A toll tunnel has decided to experiment with the use of a debit card for the collection of tolls. Initially, only one lane will be used. Cars are estimated to arrive at this experimental lane at the rate of 750 per hour. It will take exactly four seconds to verify the debit card.

a.In how much time would you expect the customer to wait in line, pay with the debit card, and leave?

Short Answer

Expert verified

Answer

A holding up line needs to run the show decides which client is served another. A frequently used need to run the show is first-come, first-served. This need run the show chooses clients based on who has been holding upthe longest in line. By and large, clients consider first-come, first-served to be the most attractive strategy for deciding priority.

Step by step solution

01

Customer to wait in line

Operations employments holding up line hypothesis to gauge lines or waiting times at distinctive handling focuses, to permit for distant better a much better; a higher a stronger an improved">an improved estimate of lead time and improve due-date conveyance promising.

Operations are additionally influenced by the system design. When single-phase frameworks are utilized, administrators must have more prominent aptitudes. The organization must enlist workers with higher aptitude levels or give preparing time to upgrade the workforce.

02

How much time would you expect the customer to wait in line, pay with the debit card

Estimated cars to arrive at the rate of 750 per hour and

b) 900 debit cards are verified per hour

(15 cards per minute at 4 seconds per card and 15 x 60 minutes = 900 cards).

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A toll tunnel has decided to experiment with the use of a debit card for the collection of tolls. Initially, only one lane will be used. Cars are estimated to arrive at this experimental lane at the rate of 750 per hour. It will take exactly four seconds to verify the debit card.

b.How many cars would you expect to see in the system?

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b. The average time a customer waits.

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