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Analyzing profitability analysis, service company Burlington Internet Services is an Internet service provider for commercial and residential customers. The company provided the following data for its two types of customers for the month of August:

For each type of customer, determine both the contribution margin per customer and the contribution margin ratio. Round to two decimal places.

Which type of service is more profitable?

Short Answer

Expert verified

Answer

Contribution per customer for commercial and residential services is $118.4 and $74.4 respectively. Commercial service is more profitable.

Step by step solution

01

Calculation of contribution margin per customer and contribution margin ratio

Particulars

Commercial

Residential

Total

Number of customers

200

600

800

Service revenue

$32,000

$72,000

$104,000

Less: Variable cost

$8,320

$27,360

$35,680

Contribution Margin

$23,680

$44,640

$68,320

Contribution margin per customer (Contribution margin/number of customers)

$118.40

$74.40

Contribution margin ratio (Contribution margin/net sales revenue)

74%

62%

02

Profitability analysis based on contribution margin per customer and contribution margin ratio

As per the contribution margin per customer and contribution margin ratio, commercial service is more profitable, because it has high contribution margin per customer and high contribution margin ratio.

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Most popular questions from this chapter

How do service companies differ from manufacturing companies?

Calculating gross profit and operating income, absorption costing Calculate the gross profit and operating income for June using absorption costing

Use the following information for Short Exercises S21-4 and S21-5.

Dracut Company reports the following information for June:

Net Sales Revenue $ 755,000 Variable Cost of Goods Sold 240,000 Fixed Cost of Goods Sold 198,000 Variable Selling and Administrative Costs 168,000 Fixed Selling and Administrative Costs 79,000

Question: The Hurley Hat Company manufactures baseball hats. Hurley’s primary customers are sporting goods stores that supply uniforms to youth baseball teams. Following is Hurley’s income statement for 2018:

In 2018, Hurley produced and sold 200,000 baseball hats. Of the Cost of Goods Sold, \(150,000 is fixed; 80% of the Selling and Administrative Expenses are fixed. There were no beginning inventories on January 1, 2018. The company is considering two options to increase sales.

Option 1: The company is operating at 100,000 hats below full production capacity and is considering increasing advertising to increase sales to the production capacity level in 2019. The marketing director predicts that an additional \)100,000 expenditure for advertising would increase sales to 300,000 hats per year.

Option 2: The sales manager has been negotiating with buyers for several national sporting goods retailers and recommends the company expand production capacity to 400,000 hats in order to secure long-term contracts beginning in 2019. The expansion is expected to increase fixed manufacturing costs by \(200,000 per year. Additionally, the retailers are requesting a higher-quality hat, and the changes to the hat materials and manufacturing process would increase variable manufacturing costs by \)1 per hat for the additional 200,000 hats. (The original 200,000 hats manufactured and sold would not be affected by this change.)

Requirements

1. Use the data from the 2018 income statement to prepare an income statement using variable costing. Assume no beginning or ending inventories. Calculate the contribution margin ratio. Round to two decimal places.

2. Prepare an absorption costing income statement assuming the company pursues Option 1 and increases advertising and production and sales increase to 300,000 hats.

3. Refer to the original data. Prepare an absorption costing income statement assuming the company pursues Option 2 and increases capacity and sales and production increases to 400,000 total hats.

4. Which option should the company pursue? Explain your reasoning.

How can variable costing be used in service companies?

When units produced are less than units sold, how does operating income differ between variable costing and absorption costing? Why

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