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Identify some qualitative factors that should be considered when making managerial decisions.

Short Answer

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Some qualitative factors considered when making decisions are Employee morale, Customer satisfaction, Relationships with other vendors or stakeholders, Product quality, etc.

Step by step solution

01

Definition of managerial decisions

Managerial decisions are those decisions that the company's managers take related to the making of strategies and, setting targets growth rate, and related to providing directions to the company.

02

Some Qualitative factors that should be considered when making managerial decisions-

Employee morale:

Employee morale refers to the attitude of how the employee feels or behaves in the workplace. Employee morale directly affects the productivity of the business.

Customer satisfaction:

Customer satisfaction is an important factor that needs to be considered to keep customers interested in their products for a longer period by understanding the customers and providing them the product accordingly to get higher returns

Relationship with other vendors or stakeholders:

A business entity needs to maintain good relations and networks with the vendors or other stakeholders to get and raise the business's reputation. It helps the business to grow more.

Product Quality:

If the business makes good quality products, it will attract more potential customers, and the business will earn more revenue.

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Most popular questions from this chapter

Esme Companyโ€™s management is trying to decide whether to eliminate Department Z, which has produced

low profits or losses for several years. The companyโ€™s 2017 departmental income statements show

the following.

ESME COMPANY

Departmental Income Statements

For Year Ended December 31, 2017

Dept. A Dept. Z Combined

Sales . \(700,000 \)175,000 \(875,000

Cost of goods sold 461,300 125,100 586,400

Gross profit 238,700 49,900 288,600

Operating expenses

Direct expenses

Advertising 27,000 3,000 30,000

Store supplies used 5,600 1,400 7,000

Depreciationโ€”Store equipment . 14,000 7,000 21,000

Total direct expenses 46,600 11,400 58,000

Allocated expenses

Sales salaries . 70,200 23,400 93,600

Rent expense 22,080 5,520 27,600

Bad debts expense 21,000 4,000 25,000

Office salary . 20,800 5,200 26,000

Insurance expense . 4,200 1,400 5,600

Miscellaneous office expenses . 1,700 2,500 4,200

Total allocated expenses 139,980 42,020 182,000

Total expenses . 186,580 53,420 240,000

Net income (loss) . \) 52,120 \( (3,520) \) 48,600

In analyzing whether to eliminate Department Z, management considers the following items:

a. The company has one office worker who earns \(500 per week or \)26,000 per year and four salesclerks

who each earns \(450 per week, or \)23,400 per year for each salesclerk.

b. The full salaries of three salesclerks are charged to Department A. The full salary of one salesclerk is

charged to Department Z.

c. Eliminating Department Z would avoid the sales salaries and the office salary currently allocated to it.

However, management prefers another plan. Two salesclerks have indicated that they will be quitting

soon. Management believes that their work can be done by the two remaining clerks if the one office

worker works in sales half-time. Eliminating Department Z will allow this shift of duties. If this

change is implemented, half the office workerโ€™s salary would be reported as sales salaries and half

would be reported as office salary.

d. The store building is rented under a long-term lease that cannot be changed. Therefore, Department A

will use the space and equipment currently used by Department Z.

e. Closing Department Z will eliminate its expenses for advertising, bad debts, and store supplies; 65%

of the insurance expense allocated to it to cover its merchandise inventory; and 30% of the miscellaneous

office expenses presently allocated to it.

Required

1. Prepare a three-column report that lists items and amounts for (a) the companyโ€™s total expenses (including

cost of goods sold)โ€”in column 1, (b) the expenses that would be eliminated by closing

Department Zโ€”in column 2, and (c) the expenses that will continueโ€”in column 3.

2. Prepare a forecasted annual income statement for the company reflecting the elimination of

Department Z assuming that it will not affect Department Aโ€™s sales and gross profit. The statement

should reflect the reassignment of the office worker to one-half time as a salesclerk.

Analysis Component

3. Reconcile the companyโ€™s combined net income with the forecasted net income assuming that

Department Z is eliminated (list both items and amounts). Analyze the reconciliation and explain why

you think the department should or should not be eliminated.

Complete the following descriptions using terms athrough e.

a. Opportunity cost b. Avoidable costs c. Sunk cost d. Relevant benefits e. Out-of-pocket cost

1. A arises from a past decision and cannot be avoided or changed; it is irrelevant to future decisions.

2. refer to the incremental revenue generated from taking one particular action over another.

3. Relevant costs are also known as .

4. An requires a future outlay of cash and is relevant for current and future decision making.

5. An is the potential benefit lost by taking a specific action when two or more alternativechoices are available.

Excel Memory Company can sell all units of computer memory X and Y that it can produce, but it has limited production capacity. It can produce two units of X per hour orthree units of Y per hour, and it has 4,000 production hours available. Contribution margin is \(5 for Product X and \)4 for Product Y. What is the most profitable sales mix for this company?

Rios Co. makes drones and uses the variable cost approach in setting product prices. Its costs for producing

20,000 units follow. The company targets a profit of \(300,000 on this product.

Variable Costs per Unit

Direct materials \)70

Direct labor . 40

Overhead 25

Selling . 15

Fixed Costs (in total)

Overhead $670,000

Selling . 305,000

Administrative . 285,000

1. Compute the variable cost per unit.

2. Compute the markup percentage on variable cost.

3. Compute the productโ€™s selling price using the variable cost method.

A division of a large company reports the information shown below for a recent year. Variable costs and direct fixed costs are avoidable, and 40% of the indirect fixed costs are avoidable. Based on this information, should the division be eliminated?

Sales . \(200,000

Variable costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145,000

Fixed costs

Direct . 30,000

Indirect . 50,000

Operating loss \) (25,000)

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